Welcome to West Midlands Homebased Care

West Midlands Home Based Care provides affordable, reliable and flexible domiciliary care and related services.

As one of the West Midlands’ leading care organisations, we combine professional expertise in homecare with a personal, flexible approach.

We offer a wide choice of homecare services to adults with a range of needs. Support varies from help with everyday domestic tasks to high intensity personal care. Our care workers are specially chosen for their professional competence and friendly approach.

West Midlands Home Care pride ourselves on our high standards of service and our ability to provide culturally and ethnically appropriate services, all with the aim of helping our clients maintain the highest level of independence.

We aim:

• to provide flexible, affordable care packages to which all individuals have equal access.
   
• to provide sensitive and responsible services to our users, taking into account race, age, disability, gender and sexual orientation.
  
  
• to provide a 24 hour, 365 days a year service, to suit our clients.
   
• to ensure that high quality, appropriate staff are recruited, reflecting the needs of our local community.

• We provide a truly local service with bases throughout the West Midlands.
   
• You can rely on professional, caring staff available at short notice, to support you in the comfort of your own home.
   
• We can offer support as and when you need it - from half an hour to 24 hour service.
   
• We’re committed to Equal Opportunities, as demonstrated by our recruitment selection procedure and the way we deliver our services.
   
• We choose all our staff very carefully to ensure they provide the best level of service for our clients.

We put the needs of our clients first, every step of the way. We start by agreeing a routine of care tasks so you receive the services you want and need. If other professionals are involved, we’ll work with them to ensure your care is effectively coordinated.

Our Care Managers are skilled in assessing personal and social needs and are happy to advise you. They will stay in regular contact with you to make sure the care you receive reflects your changing needs.

We take great care in matching clients to home care workers, taking into account race, language and other issues to provide a high level of compatibility.

To view all West Midlands Home Based Care services, go to our services section.